CouponReach Data Protection & Data Ownership Policy

Dated 23 November 2023

1. Overview

CouponReach is committed to protecting the privacy, security, and ownership rights of all users and their customers. This Policy outlines how data is collected, stored, processed, protected, and who legally owns the information captured within the CouponReach platform.

By using CouponReach, you agree to the practices described in this Policy.

2. Data Ownership

2.1 Business Owner / Account Owner Data

All data that is created, uploaded, or captured within your CouponReach account—including but not limited to:

is solely owned by the Business Owner (the account holder).

CouponReach does not claim ownership of any user-generated or customer data stored in your account.

2.2 How We Use Your Data

We only access your data for:

We never sell, trade, rent, or use your data for marketing without explicit consent.

3. Data Storage & Hosting

3.1 Hosting Provider

CouponReach is hosted on secure servers provided by:

Liquid Web – Fully Managed Cloud Hosting

This includes:

3.2 Geographic Location of Storage

Data is stored in Liquid Web’s U.S.-based datacenters unless otherwise specified.

3.3 Storage Method

Data is stored using industry-standard security protocols including:

4. Data Protection Practices

We follow leading security practices including:

We continually update our systems to protect against emerging vulnerabilities.

5. Customer & Consumer Privacy Compliance

CouponReach operates in compliance with major data privacy regulations including:

5.1 CCPA (California Consumer Privacy Act)

We support full compliance with CCPA. Consumers have the right to:

CouponReach does not sell customer data and does not share it with third parties for marketing purposes. Please be assured that your data is 100% safe and is always kept confidential.

5.2 GDPR Principles (Where Applicable)

While GDPR is primarily for EU users, we voluntarily align with core GDPR privacy principles:

6. Who Has Access to Your Data

Only the following may access your data:

  1. You and authorized members of your team
  2. CouponReach technical staff, strictly for troubleshooting or system maintenance
  3. Regulatory authorities, only if legally required (rare case)

We maintain internal access logs for transparency.

7. Data Retention & Deletion

7.1 Retention

Your data remains stored in your account as long as your subscription is active.

7.2 Account Cancellation

Upon cancellation:

8. User Responsibilities

Users must:

9. Updates to This Policy

This policy may be updated to align with new regulations or security practices. Any changes will be communicated within the app or through email notifications.

10. Contact Information

For any questions regarding data privacy, ownership, or protection:

CouponReach Support Team

Email: support@mylocalagency.co

Website: https://app.couponreach.co